I thought I
had said goodbye to having to learn things the hard way when I left my Youth,
however thing year I was reminded once again that some of life’s most important
lessons are painful ones.
Having had
the idea for We Want 2 Work in May 2010, I immediately purchased the URL's and
set about finding a developer to construct the website for me. Before the
developers started work they asked for the login details for my internet
provider account, I felt uneasy doing this but they assured me that it was a
standard practise and that they were just going to change over the hosting to
their server so that they could construct the website. Having never had a
website built before this all sounded plausible, so I gave over the details
they needed, and hosting was moved to the developer’s server.
During the
construction period things grew a little wobbly at times but I just put that
down to the nature of the Techie Geeks building it. They were constantly late
with deadlines, were very difficult to get hold of on the telephone and took an
age to answer my emails. They did however keep reassuring me that everything
was going fine and the site would be completed on time by the beginning of
December.
We Have Lift Off
We launched
the website on 10th January 2011 and things went great, we had over 700 Job
Seekers sign up in the first 5 days. The site was designed to help SME’s save
time and money on recruitment and the feedback I was getting from them was
amazing. Then it all started to unravel, first off we realised that certain
functions we had asked for were totally missing, then it became apparent that
the search engine within the site was a massive fail, it was key to the whole
site being able to function so at that point we had to stop marketing it to our
paying customers i.e. SME's.
Things then
went from bad to worse when we realised that the guys had stolen my URL's and
therefore controlled my whole business, including having access to my Paypal
account. Instead of just redirecting the hosting as promised, they had taken
ownership of my URL’s by re-registering them into their own name.
It took 4
months of hard fighting to get my URL's back in to my name and under my
control. I then had to refinance getting a whole new website built which I’m
sure you can imagine has been a massive financial strain; I certainly did not
have it in my contingency budget to get the main aspect of my business rebuilt.
Peaceful Protest is still a powerful tool
The whole experience has been devastating and is to end in the Small Claims Courts in October, certainly NOT the way to launch a new enterprise!
Peaceful Protest is still a powerful tool
The whole experience has been devastating and is to end in the Small Claims Courts in October, certainly NOT the way to launch a new enterprise!
I would urge
everyone to check that they are the registered owner of their website, and to
NEVER give out the details for their internet provider, however convincing the
request. Although what happened to me is fairly rare, it is not unheard of, and
so easily preventable.
The show must go on
Luckily for
me I’m as stubborn as a mule and refused to let them beat me completely, the
new We Want 2 Work website launched without hiccup on the 1st of
June 2011. I have no money left for marketing so we haven’t made much of a
fanfare this time around but I’m a strong believer in Karma and the concept
behind We Want 2 Work is still receiving 100% positive feedback. If you find
yourself in a similar situation, don't despair and don't give up –
wewant2work.co.uk got through it – you will too.
I'm looking forward to the future for We Want 2 Work, I don't suppose it will an easy ride from here but I must surely be over the worst ?!?
Oh dear! Well it seems like you won out in the end! Thanks for the heads up!
ReplyDeleteGood luck in the small claims court Sharon.. hope you get what you deserve.. However, we may not have met if it wasn't for your problems so very grateful for that. Onward and upward and your friends and team are with you all the way and we're not going away!
ReplyDeleteRosemary XXX
Similar to what happened at the beginning with facebook, so, lets hope you take off as well as that did. Good luck and best wishes for the site, and hope employers see what a great venture is here waiting for them, and realise the savings they can make.
ReplyDeleteIt is common practice for web designers to request log-in details for your domain name registration account so that they can point the domain name at their servers. However, no reputable web developer would ever re-register your domain in their name and there is no valid reason for doing this. You were just unlucky Sharon to encounter a bunch of rogues. I'm sure you will make a huge success of wewant2work nonetheless. Good luck with the court case!
ReplyDelete